ABOUT GENUIN
Genuin is both a software and a service. We work to improve your clients satisfaction rates through a simple SMS text survey process which then automatically assists in generating positive reviews for your company. We make our process is as simple as possible with no learning curves or mobile apps for customers to download. Our propriatary software does the heavy lifting, but our personal touch — ensures your customers satisfaction always comes first!

HOW DOES GENUIN REVIEWS WORK?
Genuin’s technology comprises of a process where simple and quick SMS messages are sent directly to your customers phone and through a series of filtering out the unhappy customers, automatically invites only positive and genuine online reviews.
With our proprietary system, you not only improve your Google reviews, you are also gathering crucial data using the Net Promoter® Score which improves your business overall.
Best of all, while happy customers are invited to leave a good review, the unhappy customers are offered a chance to leave their feedback in a private channel– thus reducing the chance they will leave a public bad review later on.

No Credit Card Required!

Analytics Weekly
Don’t worry about logging into another site to know how things are going. Analytics are sent directly to your phone each week giving you details on the previous weeks success.

User Friendly
Because the system runs based on simple text messaging (SMS), there are virtually zero learning curves involved for the customer. No apps to download, and no logins to remember!

24/7 Support
Although our technology does the heavy lifting to automate the process, we are still available 24/7 for any support or questions!
GENUIN FEATURES
50% of mobile searchers who find a Google My Business (“GMB”) page will
enquire with that business within a day of the search and 18% will then make a purchase.


SERVICE PRICE
Our pricing, like our system, is simple
Essential
per location
per month
*Billed $324 annually or
$30 month-to-month
Free Setup
- 30 customer surveys per month
- Survey current and past customers
- Track your Net Promoter® Score
Small Business
per location
per month
*Billed $780 annually or
$75 month-to-month
Free Setup
- 100 surveys per month per location
- Survey past and current customers
- Track your Net Promoter® Score
Professional
per location
per month
*Billed $ 1200 annually or
$125 month-to-month
Free Setup
- 300 surveys per location per month
- Survey all your current customers
- Track your Net Promoter® Score
GENUIN REVIEWS, REAL RESULTS
There is nothing more important than our customer’s success,
and we can prove their success just by sending you to their google reviews!

Before Genuin helped us with reviews, we could barely get any customer interaction with our google reviews. Now our customers have an easy text message process that they don’t mind interacting with, and our business is much improved as a result in google reviews and internally because of our Net Promoter Score!

As a home builder, EDGEhomes has plenty of happy customers, but no way to facilitate a good review process. With this survey system, we can now know exactly what our customer feedback is, showing how much we care about their feedback, and easily encourage customers to leave a good review.

My mother-in-law brought her car in for service and she received the survey shortly after. She immediately called me and demanded to know what service I was using so she could implement in her own business.
GET 5 STAR REVIEWS NOW!
Contact Genuin today.
Setup is fast and simple.
SIMPLE SETUP!
No Credit Card Required!